Considering becoming a Landstar owner operator? Hearing directly from those who have experienced the role can provide valuable insights into the realities and challenges of working with one of the leading trucking companies in the industry. In this article, we will dive into the honest reviews and testimonials of Landstar owner operators, giving you an inside look at their experiences, feedback, and overall satisfaction.
Key Takeaways:
- Landstar owner operator reviews provide a candid perspective on working with the company.
- Positive experiences with Landstar brokers highlight the importance of having reliable and helpful support.
- Negative experiences with load listings emphasize the need for transparent and trustworthy communication.
- The impact of electronic logs on earnings showcases the challenges faced by owner operators.
- The lack of support for drivers underlines the need for improved driver treatment.
Positive Experiences with Landstar Broker
One former employee, Sarah, shared her positive experience working with a Landstar broker named Lisa. She had nothing but praise for Lisa’s exceptional services and expressed a strong desire to work with her again in the future. Sarah’s experience emphasizes the significance of having a reliable and helpful broker at Landstar, who plays a crucial role in the success of owner operators.
Landstar brokers like Lisa provide valuable guidance and assistance to owner operators, ensuring they have access to efficient load boards and opportunities to find profitable loads. These brokers act as a bridge between owner operators and shippers, matching them with suitable loads that align with their preferences and capacity.
| Benefits of a Reliable Landstar Broker: | How Landstar Broker Lisa Made a Difference: |
|---|---|
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Having a dedicated Landstar broker like Lisa can significantly enhance an owner operator’s efficiency and earnings potential. Their knowledge of the industry, load boards, and market trends allows them to navigate challenges effectively and maximize opportunities. Trustworthy brokers alleviate the burden of load sourcing and provide valuable support, empowering owner operators to focus on their core responsibilities.
Negative Experience with Load Listing
One former employee at Landstar shared a disappointing encounter with a Landstar load listing. In this particular incident, the employee made an offer on a load, only to discover that the broker had dishonestly reposted the job at a lower price. This unethical behavior left the owner operator feeling uneasy and led them to decline the load in question. The experience serves as a reminder of the importance of transparent and trustworthy communication between brokers and owner operators when it comes to load listings and offers.
When owner operators invest their time and resources into making load offers, they expect fair treatment and accurate representation of the load details. Unfortunately, situations like this can erode trust and undermine the mutually beneficial relationship between brokers and owner operators. Open and honest communication is crucial for building and maintaining strong partnerships within the Landstar community, ensuring the smooth and efficient operation of the trucking business.
If brokers engage in unscrupulous practices, such as repricing loads without notifying owner operators, it undermines the integrity of the load listing system. Landstar should prioritize the establishment of clear guidelines and ethical standards for load listing and offer processes to protect the interests of both brokers and owner operators.
Key Considerations for Transparent Load Listing and Offers
| Consideration | Description |
|---|---|
| Real-Time Updates | Load listings should be updated in real-time to provide accurate and up-to-date information to owner operators. |
| Clear Load Details | Every load listing should include comprehensive information about the load, including the pick-up and delivery locations, weight, time frame, and any special requirements or restrictions. |
| Consistent Pricing | Load offers should have consistent pricing, ensuring that owner operators are not misled by drop in prices after making an initial offer. |
| Notification of Reposting | If a load needs to be repriced, brokers should promptly notify the owner operator and provide a valid reason for the change. |
| Open Line of Communication | Establishing and maintaining a transparent and open line of communication between brokers and owner operators encourages trust and fosters mutually beneficial partnerships. |
By prioritizing these considerations, Landstar can work towards creating a more reliable and trustworthy load listing and offer system. This, in turn, will enhance the overall experience of owner operators, fostering a positive and efficient work environment.
Impact of Electronic Logs on Earnings
One owner operator who leased on with Landstar in 2013 discussed the impact of electronic logs on their earnings. They mentioned that before the implementation of electronic logs, they were able to earn more. However, once electronic logs were enforced, their earnings decreased significantly. This was primarily due to load cancellations and the limited availability of profitable loads on Landstar’s freight network. It highlights the challenges owner operators may face when relying on load boards and the importance of securing profitable loads early in the day.
Decreased Earnings and Load Cancellations
The introduction of electronic logs had a considerable impact on the earnings of Landstar owner operators. Before the implementation of electronic logs, operators had more flexibility in their working hours, which allowed them to maximize their earnings. However, after the enforcement of electronic logs, they had to strictly adhere to the set driving hours, leading to reduced opportunities for picking up additional loads and maximizing their income.
Load cancellations also played a significant role in decreasing earnings. With electronic logs, drivers are more accountable for their driving hours and are subject to strict regulations. As a result, there were instances where loads needed to be canceled or rescheduled due to potential violations of driving hour restrictions, negatively impacting the earnings of owner operators.
Challenges of Limited Load Availability
The implementation of electronic logs also revealed the challenge of limited load availability on Landstar’s freight network. As drivers had to comply with strict driving hour regulations, there was increased competition for profitable loads within the limited available time windows. This limited availability led to fierce competition among owner operators and increased difficulty in securing lucrative loads.
In such a competitive environment, timing is crucial. Owner operators had to be proactive in securing loads early in the day to increase their chances of finding profitable options. Failure to secure a load within the limited time window could result in decreased earnings for the day.
Overall, the introduction of electronic logs had a significant impact on the earnings of Landstar owner operators. Load cancellations and limited load availability posed challenges that affected their income potential. It is crucial for owner operators to adapt and strategize their load booking approach to mitigate the negative consequences of electronic logs and maximize their earnings.
Lack of Support for Drivers
One former employee at Landstar expressed deep dissatisfaction with the treatment of drivers at the company. According to their account, Landstar appeared to prioritize the needs of agents and customers over the well-being of drivers. They highlighted a specific concern where drivers were held responsible for problems with loads resulting from misinformation provided by agents.
This lack of support for drivers is a significant issue that Landstar needs to address. Drivers play a critical role in the success of the company, and it is crucial for their well-being and fair treatment to be prioritized.
Improving Landstar driver support means establishing clear channels of communication and ensuring that drivers have the resources they need to perform their jobs effectively. It also entails holding agents accountable for accurate and reliable information about loads, so drivers are not unfairly burdened with consequences when problems arise.
By reevaluating their approach to driver support and responsibility, Landstar can create a more positive and fair work environment for their invaluable drivers.

Ways to Improve Driver Support at Landstar
- Establish a clear communication system between drivers and agents for efficient problem-solving
- Provide comprehensive training and resources for drivers to excel in their roles
- Address any discrepancies in load information and hold agents accountable
- Fairly compensate drivers for any additional responsibilities or difficulties they encounter due to misinformation
- Cultivate a culture of respect and support for drivers within the company
Inefficient Load Booking Process
A former employee at Landstar described their experience with the load booking process as inefficient. They often faced challenges in finding profitable loads, particularly when they were already at a shipper location. This resulted in wasted time searching for suitable loads, causing delays and potential financial loss.
To overcome these limitations, it is advisable for owner operators to consider obtaining their own authority. By having their authority, they can have more control over their success and avoid the delays and inefficiencies associated with relying solely on Landstar’s load booking process.
Inefficiencies in Landstar Load Booking Process
| Challenges | Impact |
|---|---|
| Difficulty finding profitable loads | Delayed earnings and potential financial loss |
| Time wasted searching for suitable loads | Delays in picking up and delivering loads |
| Dependence on Landstar’s load availability | Reduced flexibility and limited choices |
These inefficiencies highlight the need for owner operators to consider alternative options for load booking, especially if they frequently encounter delays and financial losses. By exploring other avenues, such as obtaining their own authority or utilizing additional load boards, owner operators can have more control over their load availability and maintain a more efficient and profitable operation.
Complaints About Landstar Brokers
Several former employees have expressed their dissatisfaction with Landstar brokers. According to their feedback, these brokers were described as incompetent and unhelpful, resulting in frustration and wasted time for the owner operators. This highlights the critical need for Landstar to prioritize the qualification and professionalism of their brokers to improve the overall experience for their owner operators.
A dependable and knowledgeable broker can significantly impact an owner operator’s experience and success at Landstar by providing valuable guidance, efficient load booking, and effective communication. By ensuring that their brokers possess the necessary qualifications and exhibit a high level of professionalism, Landstar can enhance the trust and satisfaction of their owner operators, ultimately leading to a more productive and lucrative partnership.
To better understand the significance of broker qualifications and professionalism, let’s take a look at the following table:
| Benefits of Qualified and Professional Landstar Brokers | Drawbacks of Incompetent and Unhelpful Brokers |
|---|---|
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As depicted in the table above, qualified and professional brokers at Landstar can offer several benefits to owner operators, such as an efficient load booking process, access to profitable loads, effective communication, and support, ultimately maximizing their earnings potential. On the other hand, the drawbacks of having incompetent and unhelpful brokers include time wastage, missed opportunities for profitable loads, difficulty in resolving issues and concerns, and a negative impact on earnings and overall business.
Therefore, Landstar should prioritize the recruitment and training of well-qualified brokers with a strong commitment to professionalism and customer service. By doing so, they can address the concerns raised by former employees and enhance the experience of their owner operators, leading to a more prosperous and mutually beneficial partnership.

Overall Negative Experience at Landstar
A former employee at Landstar shared their overall negative experience with the company, highlighting several challenges and disadvantages they encountered. They expressed frustration with various aspects of their time at Landstar, including load booking, incompetent brokers, and a lack of professionalism within the company.
One of the major challenges the employee faced was with load booking. They found it difficult to secure profitable loads, which resulted in financial setbacks and delays. This inefficiency in the load booking process affected their earning potential and overall experience as an owner operator at Landstar.
The employee also mentioned their dissatisfaction with the competence and knowledge of some Landstar brokers. They felt that the lack of professionalism and expertise among brokers hindered their ability to find suitable loads and navigate the trucking industry effectively.
Furthermore, the employee expressed disappointment with the overall atmosphere and culture at Landstar. They perceived a lack of support and prioritization for drivers within the company. They mentioned feeling burdened with the responsibility of resolving issues caused by misinformation from agents, which further contributed to their negative experience.
This overall negative experience highlights the need for Landstar to address and overcome the challenges and disadvantages faced by owner operators. Improving the load booking process, implementing better training and support for brokers, and prioritizing the needs of drivers are essential steps that Landstar should take to enhance the overall experience of their employees and maintain a positive reputation in the trucking industry.
Disadvantages Faced by Owner Operators at Landstar:
- Inefficient load booking process
- Incompetent and unprofessional brokers
- Lack of support and prioritization for drivers
Conclusion: Owner Operator Perspectives on Landstar
Former Landstar owner operators have provided valuable insights into their experiences and challenges working for the company. While there were some positive experiences with specific brokers, the overall reviews highlight areas of dissatisfaction with Landstar.
Many operators expressed concerns about the load listings, noting instances of dishonest behavior by brokers and a lack of transparency in the load booking process. Additionally, there were complaints about the lack of support for drivers, with Landstar seeming to prioritize the needs of agents and customers over its own employees.
These perspectives shed light on the importance of reviewing all aspects of Landstar before committing to becoming an owner operator. Understanding the reputation and considering the feedback provided by former operators can help potential applicants make an informed decision about whether Landstar is the right fit for their needs and goals.
FAQ
What are some honest reviews from Landstar owner operators?
Landstar owner operators have shared their experiences, challenges, and successes working with the company. These reviews offer a candid look at what it’s like to be an owner operator at Landstar.
Have there been any positive experiences with Landstar brokers?
Yes, some former employees have had positive experiences working with Landstar brokers. They praised the good services of brokers like Lisa and expressed a desire to work with them again in the future.
Have there been any negative experiences with Landstar load listings?
Yes, some owner operators have shared negative experiences with Landstar load listings. They mentioned situations where brokers lied and reposted the job at a lower price, highlighting the need for transparent and trustworthy communication between brokers and owner operators.
How have electronic logs impacted earnings for Landstar owner operators?
According to one owner operator, the implementation of electronic logs resulted in decreased earnings. They cited load cancellations and limited availability of profitable loads as the primary reasons for this decrease.
Is there a lack of support for drivers at Landstar?
Some former employees expressed dissatisfaction with the way Landstar treats drivers. They felt that Landstar prioritizes the needs of agents and customers over drivers and held drivers responsible for problems caused by misinformation from agents.
Is the load booking process at Landstar inefficient?
According to one former employee, the load booking process at Landstar is inefficient. They mentioned challenges finding profitable loads, especially when already at a shipper location, resulting in delays and potential financial loss.
Are there any complaints about Landstar brokers?
Several former employees have expressed dissatisfaction with Landstar brokers, describing them as incompetent and unhelpful. This highlights the need for Landstar to ensure their brokers are well-qualified and professional in their interactions with owner operators.
What is the overall experience at Landstar?
While some former employees had positive experiences with specific brokers, others expressed overall dissatisfaction with various aspects of Landstar, including load booking, broker professionalism, and a lack of support for drivers.
What are owner operator perspectives on Landstar?
These reviews from former Landstar owner operators provide valuable insights into the experiences and challenges of working for the company. Potential applicants should carefully consider these perspectives and other available information before choosing to become an owner operator at Landstar.





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