Optimizing your shipping and supply chain operations is essential for the success of your business. With XPO’s comprehensive suite of tracking solutions for businesses, you can take control of your logistics and ensure seamless operations from start to finish.
Whether you need to track your shipments, streamline pickups and returns, or meet demanding delivery expectations, XPO has the tools and expertise to enhance your business’s performance. Let’s explore the key features of XPO’s tracking solutions and how they can benefit your organization.
- XPO’s tracking solutions provide comprehensive logistics tracking for businesses, helping you optimize your supply chain operations.
- With guaranteed on-time performance, rapid remote service, and international and offshore coverage, XPO ensures that your shipments are delivered efficiently and reliably.
- Exclusive use of a trailer, retail delivery performance, customer care plus, and proactive shipment monitoring further enhance your shipping capabilities.
- By leveraging XPO’s tracking solutions, you can streamline your logistics, meet delivery expectations, and gain a competitive edge in the business world.
- Partnering with XPO means unlocking the power of efficient tracking solutions to drive growth and success for your business.
Guaranteed On-time Performance
XPO’s guaranteed service offerings ensure on-time performance for just-in-time, high-value, and time-sensitive shipments. We understand the importance of delivering your goods when expected, and that’s why we offer two options to meet your specific needs:
Guaranteed Day-Definite Service
Our guaranteed day-definite service guarantees that your shipments will arrive on the designated day you specify. Whether it’s a critical delivery to a customer, an important production component, or any time-sensitive shipment, you can rely on us to get it there on time.
Guaranteed By Noon Service
For those shipments that require even more precision, our guaranteed by noon service ensures delivery by noon on the designated day. This option is perfect for time-critical items or situations where early arrival is crucial to maintaining your operations.
By choosing XPO’s guaranteed service offerings, you can have peace of mind knowing that your shipments will arrive when expected, allowing you to better manage your supply chain and meet your customers’ needs.
| Benefits of Guaranteed On-time Performance: |
|---|
| 1. Confidence in meeting delivery deadlines |
| 2. Avoidance of costly delays and disruptions |
| 3. Improved customer satisfaction and loyalty |
| 4. Better supply chain planning and execution |
| 5. Enhanced reputation as a reliable business partner |
Rapid Remote Service
When it comes to shipping your goods to remote destinations, prompt delivery is crucial. XPO’s rapid remote service is designed to provide priority handling and expedited transit times, ensuring your shipments reach their destinations faster than ever before.
With our rapid remote service, we understand the unique challenges of shipping to remote locations located more than 50 miles away from our delivery service center. That’s why we prioritize these shipments, giving them the attention they deserve to reach their destinations with exceptional speed and efficiency.
Our team of logistics professionals is committed to ensuring that your shipments are handled with the utmost care and are delivered on time, every time. We understand that time is of the essence when it comes to shipping to remote destinations, and we go above and beyond to meet your time-sensitive requirements.
Priority Handling for Remote Deliveries
With XPO’s rapid remote service, your shipments receive priority handling throughout their journey. Our dedicated staff ensures that your goods are given priority status, allowing for faster processing and transit.
1-Day Faster Transit Times
We understand the importance of timely delivery, especially when it comes to remote destinations. With XPO’s rapid remote service, we leverage our extensive network and industry expertise to expedite transit times by up to one day.
Reliable Service to Remote Destinations
Regardless of how remote your destination may be, you can rely on XPO to deliver your shipments with exceptional care and precision. Our logistics solutions are designed to overcome the challenges of shipping to remote areas, ensuring your goods reach their final destination without delays or complications.
Experience the convenience and efficiency of XPO’s rapid remote service for your business. With priority handling, faster transit times, and reliable delivery to remote destinations, we are here to support your logistics needs every step of the way.
International and Offshore Coverage
Expand your business globally with XPO’s international and offshore coverage. We provide industry-leading reliability and speed for direct LTL shipping to and from Canada, Mexico, Alaska, Hawaii, and Puerto Rico. Our extensive network and expertise ensure that your shipments reach their destinations efficiently and on time.
Whether you’re shipping goods to or from Canada, Mexico, Alaska, Hawaii, or Puerto Rico, we’ve got you covered. Our direct LTL shipping services offer a cost-effective solution for transporting your goods across borders. With our dedicated team and advanced logistics capabilities, you can trust us to handle your international shipments with expertise and care.
Additionally, we offer customs brokerage services to and from Canada, making the process of shipping internationally seamless. Our experienced customs brokers provide comprehensive support, ensuring compliance with customs regulations and facilitating smooth customs clearance.
Experience hassle-free international shipping and expand your business horizons with XPO’s international and offshore coverage.
Stay tuned for the next section, where we’ll explore XPO’s exclusive use of a trailer service, providing you with unparalleled security and capacity for your shipments.
Exclusive Use of a Trailer
When it comes to shipping your valuable goods, ensuring their safety and security is of utmost importance. With XPO’s exclusive use service, you can enjoy the benefits of having a private trailer dedicated solely to your shipments.
By opting for a private trailer, you eliminate the risks associated with handling and comingling of freight during transit. This means that your goods remain secure and untouched throughout their journey, giving you peace of mind.
One of the major advantages of having a private trailer is instant security. Your shipments are protected from unauthorized access and tampering, ensuring that they reach their destination intact. Whether your goods are high-value or sensitive, having a private trailer enhances the level of security.
Additionally, having a dedicated trailer provides you with the capacity you need to accommodate your shipments. You no longer have to worry about sharing space with other shipments that might cause delays or potential damage. With exclusive use, your goods have the entire trailer at their disposal, allowing for efficient transportation and minimizing the risk of any issues or delays.
Here’s a visual representation of how XPO’s exclusive use service works:
Retail Delivery Performance
XPO’s Time Date Critical service is designed to meet the demanding delivery expectations of your retail partners, vendors, and big-box distribution centers. We understand that timely and reliable deliveries are crucial to the success of your business.
With our Time Date Critical service, you can ensure that your shipments are delivered within the specified window, must arrive by date (MABD), or appointment time. We recognize that failing to meet these delivery expectations can result in penalties and fines, impacting your relationships and bottom line.
By partnering with XPO and utilizing our Time Date Critical service, you can avoid costly penalties and fines while delivering exceptional service to your retail partners. We are committed to providing the highest level of performance and reliability to help your business thrive.
| Benefits of XPO’s Time Date Critical Service |
|---|
| 1. Meeting demanding delivery expectations |
| 2. Avoiding penalties and fines |
| 3. Building strong relationships with retail partners |
Customer Care Plus+
With XPO’s Customer Care Plus+, you benefit from a customized service support to meet your unique transportation needs. Our dedicated representatives are committed to providing proactive management and personalized assistance for your complex operations, ensuring your business runs smoothly.
When you choose XPO’s Customer Care Plus+, you gain access to:
- Customized service support tailored to your specific requirements
- A dedicated representative who understands your business and transportation needs
- Proactive management to anticipate and address any potential challenges
Our dedicated representatives are trained professionals who go above and beyond to deliver exceptional service. They work closely with you to develop a deep understanding of your business goals, processes, and transportation requirements.
With XPO as your partner, you can rest assured that your transportation needs are in capable hands. Our proactive management approach allows us to identify and address issues before they escalate, ensuring seamless operations and on-time deliveries.
Benefits of Customer Care Plus+
By choosing XPO’s Customer Care Plus+, you unlock a range of benefits that will enhance your transportation experience:
| Benefit | Description |
|---|---|
| Personalized Support | Receive tailored assistance from a dedicated representative who understands your business and transportation needs. |
| Proactive Issue Resolution | Our dedicated representatives are trained to identify and resolve potential issues before they impact your operations, ensuring smooth transportation. |
| Streamlined Communication | Experience seamless communication with your dedicated representative, who serves as a single point of contact for all your transportation queries and concerns. |
| Efficient Problem-solving | With a proactive approach and deep understanding of your business, our representatives efficiently address any challenges that may arise during transportation, minimizing disruptions. |
With XPO’s Customer Care Plus+, you can have peace of mind knowing that your transportation needs are being managed by experts who are dedicated to your success.
Proactive Shipment Monitoring
When it comes to the smooth operation of your business, constant monitoring of your shipments is crucial. With XPO’s proactive shipment monitoring, you can be confident that your goods are well taken care of from start to finish.
How does it work? XPO assigns a dedicated representative to constantly monitor your shipments in transit. This representative is responsible for tracking your goods, providing real-time updates, and ensuring on-time performance.
Not only do they keep a close eye on your shipments, but they also proactively address any potential delivery delays. By taking immediate action and providing issue resolution, XPO ensures that your goods arrive at their destinations as scheduled, minimizing disruptions to your business operations.
With XPO’s proactive approach to shipment monitoring, you can have peace of mind knowing that a dedicated representative is always looking out for your shipments, ensuring they are delivered on time and resolving any issues that may arise along the way.
FAQ
What are some of the tracking solutions offered by XPO for businesses?
XPO offers a suite of tracking solutions for businesses, including guaranteed on-time performance, rapid remote service, international and offshore coverage, exclusive use of a trailer, retail delivery performance, customer care plus, proactive shipment monitoring, coordinated pickups, and returns management.
What is the guaranteed service offered by XPO?
XPO offers two options for guaranteed service – guaranteed day-definite service and guaranteed by noon service. These services ensure that your shipments arrive on time for just-in-time, high-value, and time-sensitive shipments.
How does XPO’s rapid remote service benefit businesses?
XPO’s rapid remote service provides priority handling and 1-day faster transit times for shipments to remote destinations located more than 50 miles from the XPO delivery service center. This ensures that your shipments reach their remote destinations quickly and efficiently.
Does XPO offer international shipping and offshore coverage?
Yes, XPO offers international and offshore coverage. They provide industry-leading reliability and speed for direct LTL shipping to and from Canada, Mexico, Alaska, Hawaii, and Puerto Rico. XPO also offers customs brokerage service to streamline the process of shipping internationally.
What is the benefit of XPO’s exclusive use of a trailer?
With XPO’s exclusive use service, you get a private trailer for your shipments, eliminating handling and comingling of your freight during transit. This ensures instant security and capacity for your shipments, providing peace of mind.
How does XPO support businesses in meeting retail delivery expectations?
XPO’s Time Date Critical service helps businesses meet the demanding delivery expectations of retail partners, vendors, and big-box distribution centers. By ensuring your shipments are delivered within the specified window, must arrive by date (MABD), or appointment time, you can avoid penalties and fines.
How does XPO’s Customer Care Plus+ benefit businesses?
XPO’s Customer Care Plus+ provides businesses with customized service support and a dedicated representative who supports complex operations. This ensures proactive management of transportation needs and provides ultimate peace of mind.
How does XPO ensure on-time performance of shipments?
XPO’s proactive shipment monitoring involves constant monitoring of your shipments in transit by a dedicated XPO representative. They provide alerts on potential delivery delays, status emails to service centers, and proactive issue resolution to ensure on-time performance and mitigate risks to your business.
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